Last updated: 4 August 2026

Cookie Policy

This Cookie Policy explains how Generant uses cookies and similar tracking technologies on our platform and website.

1. What are cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, improve efficiency, and provide analytics information to site owners. We also use similar technologies such as web beacons and pixels.

2. Categories of cookies we use

Essential cookies

Always active

These cookies are strictly necessary for the Platform to function and cannot be disabled.

NamePurposeDuration
authjs.session-tokenAuthentication sessionSession
authjs.csrf-tokenCSRF protectionSession
generant_consentStores your cookie preferences1 year

Analytics cookies

Consent required

These cookies help us understand how visitors interact with the Platform so we can improve it.

ProviderPurposeDuration
Google Analytics (_ga, _gid)Page views, engagement metricsUp to 2 years
Microsoft Clarity (_clck, _clsk)Session recordings, heatmaps1 year
Sentry Session ReplayMasked screen recording, only after error diagnostics on staging/production (text and media hidden by default; never runs until you accept analytics cookies)Browser session

We also record first-party, non-cookie page-view and click events on operator public profiles (operator, event type, locale, referrer, UTM parameters, coarse country) once you accept analytics cookies. These are stored server-side under a short-lived sessionStorage deduplication key (trt_pv_*, trt_ci_*) rather than a cookie, and are never linked to your account or IP address.

Marketing cookies

Consent required

These cookies are used to deliver relevant advertisements and track campaign performance.

ProviderPurposeDuration
Meta Pixel (_fbp, _fbc)Ad targeting and conversion tracking90 days – 2 years
Google AdsAd conversion measurementUp to 2 years
KlaviyoEmail marketing personalisationSession – 2 years

3. Managing your preferences

You can manage your cookie preferences at any time:

  • — opens the consent banner to update your choices.
  • Account privacy settings — manage your preferences when logged in.
  • Through your browser settings — most browsers allow you to refuse or delete cookies. This may affect Platform functionality.

Withdrawing consent for analytics or marketing cookies does not affect cookies already placed. To remove existing cookies, clear your browser's cookies.

4. Third-party cookies

Some cookies are set by third-party services we use. These are subject to the respective third parties' privacy policies. We are not responsible for the content of those policies.

5. Do Not Track

We respect your cookie preferences as set via our consent banner. We do not currently respond to browser Do Not Track (DNT) signals, but our consent system provides equivalent or greater control.

6. Changes to this policy

When we make material changes to our cookie usage, we will update this policy and re-show the consent banner where required.

7. Contact

Questions about our use of cookies? Contact us at support@generant.io